How can I cancel my subscription?
We're sorry to see you go! There are two ways to cancel your subscription with us:
Through your Vialma account:
Log in using the email address and password you used to create your Vialma account
Click on the 'My Account' tab on the top right corner of your screen and then select 'Account settings' in the drop-down menu
An option to unsubscribe will appear in the 'Subscription' section of the page
Click on it, fill out our short feedback survey and your cancellation will be finalised! PS: Note that you will still be able to access your account until the end of your last billing cycle
By emailing us : Simply drop us an email at info@vialma.com stating your intention to cancel. Allow up to 48 hours for your request to be processed.
Through your Vialma account:
Log in using the email address and password you used to create your Vialma account
Click on the 'My Account' tab on the top right corner of your screen and then select 'Account settings' in the drop-down menu
An option to unsubscribe will appear in the 'Subscription' section of the page
Click on it, fill out our short feedback survey and your cancellation will be finalised! PS: Note that you will still be able to access your account until the end of your last billing cycle
By emailing us : Simply drop us an email at info@vialma.com stating your intention to cancel. Allow up to 48 hours for your request to be processed.
Updated on: 05/06/2021
Thank you!