Articles on: Account ⚙️

How can I cancel my subscription?

We're sorry to see you go! There are two ways to cancel your subscription with us:


  1. Through your Vialma account:
  • Log in using the email address and password you used to create your Vialma account
  • Click on the 'My Account' tab on the top right corner of your screen and then select 'Account settings' in the drop-down menu



  • An option to unsubscribe will appear in the 'Subscription' section of the page
  • Click on it, fill out our short feedback survey and your cancellation will be finalised! PS: Note that you will still be able to access your account until the end of your last billing cycle






  1. By emailing us : Simply drop us an email at info@vialma.com stating your intention to cancel. Allow up to _48 hours _for your request to be processed.

Updated on: 05/06/2021

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